INTRODUCING PROACTIVEPORT SERVICE™
For more than 120 years, Biehl has built its reputation on reliability.
Today, we’re raising the standard.
We’re proud to introduce ProactivePort Service™ — Biehl’s operational framework designed to ensure your vessel calls are managed with clarity, precision, and confidence.
WE DON’T WAIT. WE ANTICIPATE.
At Biehl, we live by one simple truth:
ProactivePort Service™ is delivered by experienced local teams who:
Communicate before you have to ask
Leverage terminal-specific knowledge
Provide customized service models
Act early — not react late
And it’s powered by ProactivePort Technology™, integrating systems and data to:
Unify communication on a single platform
Connect customers directly to critical information
Deliver commodity insights through a dedicated portal
Protect operations through disciplined processes and cybersecurity
Because in our world…
MINUTES MATTER MOST
When others react, Biehl is already on it — turning experience into foresight and service into certainty.
That’s why customers across the globe continue to...

